On holiday just checked the mails quickly, a little something posted on Facebook and watched a few Youtube videos. But on the return home, there is the unpleasant surprise: high costs and fees that suddenly appear on the mobile bill!
Here you will learn what to look for when using your smartphone while on vacation, which new legal regulations are currently in force and how to avoid unpleasant high bills.
How the costs are incurred
Each mobile phone company incurs special costs or data roaming charges abroad. These occur when traffic is generated with the smartphone, for example, by retrieving emails or using the browser. As with telephone calls or text messages abroad, other rates apply here than in Germany.
New regulation since 01.07.2014
Within the EU, there are price limits and maximum fees a provider may charge for roaming. On 1 July 2014, this limit was set down again. Thus, the German providers may calculate only the highest 23.8 cents per megabyte. Before, the limit was 53.5 cents. For 2015, it is intended to have the same prices both domestically and abroad for roaming and other services throughout Europe.
Caution in non-EU countries
However, special care should still be taken in countries that are not part of the EU and therefore are not subject to these regulations. Here, the prices between the providers can vary greatly. Not only on other continents threatens this danger, even Turkey or Switzerland are affected by this problem for customers. However, there is always the possibility to set an automatic cost capping or to be informed by the provider, as soon as a certain volume is exceeded.
This way you avoid high costs
Turn off roaming
Of course, the cheapest way is to completely dispense with the data traffic via smartphone and thereby avoid any fees incurred. But whether that is possible for one, especially when traveling abroad on business, remains questionable.
Special tariffs of the offerers use
For example, O2 offers separate rates for business travelers. You can find out about this under o2online.de . Even for private or leisure travelers can pay a special foreign tariff.
Wi-Fi on site use
You can significantly reduce your roaming charges by using an on-premises wireless LAN instead of the mobile network. Many hotels, holiday homes, restaurants and cafés now offer this in their service, of course. However, with sensitive data such as online banking you should be extremely careful, because you can never be sure how well the used wireless network is protected against attacks and access from the outside.
Finally, one should say that one should always pay attention to the use of data and the roaming of the smartphone abroad, so that the fees do not rise immeasurably. However, those who are well informed and always keep an eye on their own consumption usually have no nasty surprises to fear when they reach the home territory again.